Service Offering

Whether part of a large study or an independent study, JLA are capable of carry out projects to your specifications.

Projects are conducted both timeously and cost effectively, two key factors for customer satisfaction.

• Assist with questionnaire design, sampling and timing.
• Provide comprehensive field management services and are committed to deadline and quality.
• Conduct interviews in the major metro areas as well as in many of the non-metro areas.
• Provide services to various research Companies within South Africa and abroad.

 Market Presence

JLA work with leading Research Houses / Establishments within South Africa and Abroad.

JLA have provided services to these establishments for over 20 years. Our core values have allowed us to proudly maintain these relationships.

 Capabilities and Capacity

Business-to-Business Research:

Average business to business projects managed generally involve interviewing decision makers. These studies range in number from 100 to 5500 interviews with average interview durations ranging from 10 to 45 minutes.

Consumer Research:

A consumer field force has been established by JLA. This multi-racial field force consists of experienced well-trained staff committed to deadline and achieving accurate samples. Average consumer projects managed range in number from 50 interviews to 5000 interviews.

• Business to Business Interviews
• Pilot Interviews
• Face -to -Face in-depth Interviews
• Telephonic – in-depth Interviews
• Mystery Shops
• Telephonic Business -to-Business Interviews
• Medical/Healthcare Interviews
• Consumer Interviews (face-to-face and telephonic)
• Verbatim Coding
• Customer Intercepts
  

• Field Briefing

• Data Capture
• Desk Research
• Customer Intercepts
• Content Checking
• Back Checking
• CAPI
• CATI
• PDA/Tablet Interviewing
• Transcriptions